| |
 Becoming
A Member |
 I
am having difficulties joining this site. |
 The
primary reason for technical difficulties is
incorrect browser settings. Please
check your settings. |
|
1. Internet Explorer Is Recommended.
If you are a Netscape user, please set your
browser to "Internet Explorer Emulator." |
|
2. JavaScript must be enabled and your
browser must be set to
allow session cookies from this site. |
| Is
there a charge to join MysticPlayground
.com? |
| No.
Membership with MysticPlayground is always
FREE. If you are not a member,
join free. |
| Username and/or Password Retrieval |
| I have lost or forgotten my username and password. How do I retrieve this information? |
| Request username and password. After entering the email address you used when joining the site, your information will be emailed to you. |
| Psychic Chat |
| I am experiencing technical difficulties when I try to chat with a psychic.
What do I do? |
| All steps below are required to chat. Please read carefully. |
| 1. Your account must reflect at least 5 minutes of available chat time. To purchase time, please
login or join free. |
| 2. Internet Explorer Is Recommended. If you are a Netscape user, please set your browser to "Internet Explorer Emulator." |
| 3. Popup blocker must be off to chat. Test your popup blocker. If no window appears, turn off your popup blocker. You will never receive popup advertising from this site. |
| 4. Meta - refresh must be enabled to chat . Test your meta-refresh setting. |
| 5. JavaScript must be enabled and your browser must be set to allow session cookies from this site. |
| If you are still experiencing technical difficulties, please contact customer service. |
| How do I purchase chat time? |
| Login, and you will be directed to the purchase area. If you are not a member and would like to purchase chat time, join free. You will then be directed to the purchase area. |
| Do I have to use all of my time on this visit? |
| No! You can leave our site, and any remaining time will be held in your account until you decide to chat again. |
| Can I see more than one psychic with the time I have purchased? |
| Yes! All time is transferable to any available psychic, whether you choose to use all of your available chat time on this visit or not. |
| Can I get in line with more than one psychic at the same time? |
| No. So that we can provide you with accurate wait times, our chat areas are designed to let each user be in only one line at a time. However, if you choose to see another psychic while you are in one waiting room, you may exit the waiting room and get in another line. Note: Time is not deducted from your account while you are in a waiting room. |
| Is there a minimum time requirement to chat with a psychic? |
| Yes. You must have at least 5 minutes of available chat time
in your account to enter a chat room or you will be redirected to the purchase page to acquire more time. This is so your psychic can address at least one question in detail. |
| To purchase chat time, please
login , and you will be directed to the purchase area. If you are not a member and would like to purchase chat time, join free. You will then be directed to the purchase area. |
| Are there restrictions on the questions I can ask a psychic? |
| No.
You may ask any question you wish, however,
there are restrictions as to what the
psychic may answer ethically. |
| I have been chatting with a psychic for several minutes and they have not responded. What happened? Did I lose my time? |
| If your psychic has stopped responding and you are still in a chat room, your psychic may be experiencing technical difficulties. Because our databases record all chat transcripts, we will review your chat and add any lost time back to your account as quickly as possible. Please access customer service to have your account adjusted. |
| Email Readings & Online Tarot |
| I am having difficulties viewing the Tarot cards. |
| Be sure the following browser settings are correct. |
| I. Internet Explorer Is Recommended. If you are a Netscape user, please set your browser to "Internet Explorer Emulator." |
|
2. Popup blocker must be off to use
our Tarot section. Test your
popup blocker. If no window appears, turn off your popup blocker. You will never receive popup advertising from this site. |
| 3. JavaScript must be enabled and your browser must be set to allow session cookies from this site. |
| How do I receive a FREE online Sample Tarot Reading? |
| You can receive a free sample Tarot Reading by clicking here and following the instructions in the sample area. |
| How can I order an Email Reading? |
| Login to be directed to the Email Reading purchase area. If you are not a member and would like to purchase an Email Reading,
join free. You will then be directed to the Email Reading purchase area. |
|
If your question has not been answered try
our
customer service area. |
